Purple Light LED products will carry the following parts warranty.
Warranty Period
6 years for explosion-proof products; others according to sales agreement.
The warranty requires return of defective part/product directly to Purple Light in China. Replacement of parts or product may be new or refurbished and will meet or exceed specifications of the original parts or products.
Proof of purchase may be required.
The repair or replacement of a faulty product within the warranty period remains at the discretion of Purple Light.
The Purple Light warranty covers defects in parts on workmanship but does not cover fair wear and tear, defect resulting from misuse, unauthorized modification, operation or storage outside the environment specification for the product or in-transit damage.
The warranty may only be enforced by the end user.
Summary of Benefits
Defects in component or workmanship
Repair at Purple Light Limited (China)
Replacement of parts or product may be new or refurbished and will meet or exceed specifications of the original parts or products.
Field and Technical Support
Defects Excluded
Fair wear and tear
Misuse
Damage by mishandling
In Transit Damage
Operation or storage outside of environmental specification
Operation outside permitted voltage/frequency range
Batteries - as these will naturally degrade over time and will need to be replaced
Lightning Strike
Should you have any questions relating to the Warranty of any Purple Light product or require any technical support please contact Purple Light on +86 (0)755 29496859.
Limitation of Liability
Except for the commitments outlined above Purple Light will not be liable for any direct or indirect, special, incidental, consequential or other types of damages.