Warranty statement
CONTANT CONTANT CONTANT

         

      

Purple Light LED products will carry the following parts warranty.

Warranty Period

6 years for explosion-proof products; others according to sales agreement.

The warranty requires return of defective part/product directly to Purple Light in China.  Replacement of parts or product may be new or refurbished and will meet or exceed specifications of the original parts or products.

Proof of purchase may be required.

The repair or replacement of a faulty product within the warranty period remains at the discretion of Purple Light.

The Purple Light warranty covers defects in parts on workmanship but does not cover fair wear and tear, defect resulting from misuse, unauthorized modification, operation or storage outside the environment specification for the product or in-transit damage.

The warranty may only be enforced by the end user.

Summary of Benefits

Defects in component or workmanship

Repair at Purple Light Limited (China)

Replacement of parts or product may be new or refurbished and will meet or exceed specifications of the original parts or products.

Field and Technical Support

Defects Excluded

Fair wear and tear

Misuse

Damage by mishandling

In Transit Damage

Operation or storage outside of environmental specification

Operation outside permitted voltage/frequency range

Batteries - as these will naturally degrade over time and will need to be replaced

Lightning Strike

 

Should you have any questions relating to the Warranty of any Purple Light product or require any technical support please contact Purple Light on +86 (0)755 29496859.

Limitation of Liability

Except for the commitments outlined above Purple Light will not be liable for any direct or indirect, special, incidental, consequential or other types of damages.

        

contact us Headquarters Address: 12th Floor, Building 1, Phase 2, Gaoxinqi Emerging Strategic Industrial Park, Bao'an District 67, Shenzhen fax:0755-83244092 phone:400-600-3012、0755-83243830
Copyright ©2019 - 2022 Shenzhen Purple Lighting Technology Co., Ltd.
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